Solutions

Personal Messages & Targeted Offers

Customers expect personalized marketing. Are you delivering it?

Whether you have thousands of customers, or millions, it can be difficult to connect with them as individuals. In today’s world, customers expect you to know them well and deliver a fully custom, personalized experience.

 

Because each customer is unique, it’s important as a marketer that you do everything you can to personalize the way you talk to them. Because when you do, you create greater connections and earn their loyalty.

What if you could personalize every aspect of your direct marketing to every customer? You can.

It’s not magic. It’s hyper-personalization. Specifically, it’s the ability to send every customer exactly the right message, no matter how big your audience.

 

It goes way beyond just addressing your customers by name: think completely different content, layouts, images, and experiences based on customer data. Our team of experts can help you develop highly personalized communications that are as unique as your customers.

Infographic showing the value and variety of hyper personalization

What exactly is hyper-personalization?

At the core, hyper-personalization is about matching customers with their preferences, and tailoring products, services and experiences according to their needs and aspirations.  Hyper-personalization delivers highly targeted, data-driven 1:1 messaging to audiences at scale through data, analytics, and automation.

Optimize with Dynamic Content Management

Dynamic Content Management (DCM) is the underlying system that makes it possible to manage all aspects of your communications digitally, giving you total control over every piece. IWCO’s client marketing technology team is at the forefront of DCM, creating customized solutions that enable you to take unprecedented control over your direct marketing communications and delivering virtually infinite versioning at scale.


DCM unlocks the full potential of hyper-personalization, allowing you to easily customize the message, offers, imagery, layout, envelope, and many other variables for each recipient. Even while printing millions of pieces.

Infographic: Give every recipient a unique communication (headlines, offers, content, images) that speaks directly to them

Target precisely with Variable Componentry

Hyper-personalization focuses on what’s on the page — with Variable Componentry, you can also include exactly the right components for each recipient. Give specific customers a card (or two), mix and match inserts, and more — all in the same mail stream. Make your marketing programs more effective while also optimizing your marketing budget with postal optimization.

Ingrographic showing the process of hyper personalization. columns A through G, and rows for layout including Letter, Card, Inserts, and outer envelope.

Make your marketing budget work harder with Postal Optimization.

By leveraging our industry-leading postage and processes, you get the most impact for your postal spend. Find out how we can optimize and streamline your direct mail campaigns with Postal Optimization.

USPS Worker organizing mail

Direct mail is just the beginning.

Your customers don’t live in a vacuum, and neither does your direct mail. Our data-driven direct response processes work in tandem with your multichannel marketing strategy, so your direct mail is working from the same data and playbook as your digital, print, out-of-home, and other marketing channels.

Find out how you can level up your customer experience by delivering distinct, individualized, hyper-personalized experiences at scale. 

We Can Help. Let's Talk!

Contact us today to learn more about how we can deliver innovative, creative, and data-driven solutions that drive measurable results for your unique business.